Please try each step until your issue is resolved. After each step, check to see if Bluetooth is working.
So you may want to use a wired device. See also: Unable to turn on Bluetooth. If none of the methods above work, you may want to contact Apple support.
You may also want to make a Genius Bar reservation. My error was on an early Macbook Pro.
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Turns out I had to turn off Handoff in the System Preferences. Your email address will not be published. How to News Not working? Shut down computer. December 6, at pm. Same problem here however, I cannot get past my logon screen in order to execute your solution. December 23, at pm. This was the only thing that fixed my MX Master Mouse from going ballistic connecting and re-connecting to my mac running macOS Sierra unexpectedly for the first time today. I encountered a similar issue on OS X Power-off the headset 2.
Power-on the headset 5.
I suspect step 3 might be all that was required, since this should facilitate a fresh pairing action as opposed to a re-pair. February 8, at pm. February 16, at pm. June 5, at pm. June 21, at am. Saved me hours! Thank you! Yours worked flawlessly. July 23, at am. I am running the latest OSX. Any ideas how I can fix this? August 29, at am. September 5, at pm. Thank you Christopher! Seven years later, your suggestion of deleting the bluetooth. September 25, at am.
Many thanks Christopher! September 21, at am. Good tip, worked for me. September 30, at pm. Thank you Mr. It worked brilliantly. Happily reconnected. We owe you a pint!! October 4, at pm. This worked for me. Delete the plist file, shutdown, boot, and add Hesh 2 Skull Candy bluetooth headphones.
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November 8, at pm. November 16, at am. Obviously the steps have to be rearranged. In Step 6 you suggest to boot the computer. And in between Step 4 and 6 is Step 5 suggests to turn off Bluetooth devices. How are you supposed to do that, turn Bluetooth off, if the computer is shut down. Again, obviously the steps have to be rearranged. It worked for me. But only after I changed the order of your steps. After struggling for several hours to try to establish connection to my Magic Mouse and to wireless earphones I found your solution by Googling, once I realized that the issue was with Bluetooth and not my devices.
After Sierra upgrade, Bluetooth: Not Available
Deleting the Bluetooth preference worked like a charm! Thank you for sharing your expertise! January 21, at am. My Bluetooth keyboard and trackpad non-apple are connected happily and whereas the Mac will recognise the Magic mouse, it will not connect. Can you tell me how to complete stage 1 of your solution and let there plist? January 22, at am. Chris, Please ignore the 2 previous posts. Thanks for the procedure. January 30, at pm.
April 1, at pm. I have a MacBook Pro. I have erased the bluetooth.
5 Tips to solve Bluetooth problems
February 26, at pm. My MMouse that worked with an imac 24 will not connect to my new iMac In your solution this is a bit confusing to me: 3. Unplug input-based USB devices e.
Boot computer. How do I shut down the computer if there in no mouse and no keyboard connected? With power button in the back?
How To Fix 'Bluetooth Not Available' Mac OS X Problem - How To Turn It Off And On Again
And how do I login if there is no keyboard connected? May 1, at pm. May 15, at am. I cannot find: com. I only find: com.